Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today’s less structured, information-driven workplace. Meeting the daily challenge of managing professional and personal responsibilities requires a learning strategy designed to meet individual needs.

The Time Mastery program will provide strategies for skills improvement in the following key areas:

• Setting Goals
• Prioritizing
• Managing Interruptions
• Productive Meetings Teamwork
• Using Technology to Save Time
• Delegating
• Overcoming Procrastination

Put Time on Your Side.

To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave.

The Coping & Stress program connects stress and coping in four life areas: Personal, Work, Couple and Family.

Learners gain important insights into how stress in one area impacts other areas, how coping resources in one area impacts other areas, how coping resources in one area can be used to decrease stress in another, and how stress, coping resources, and overall satisfaction are closely related.

Discover the Power of Relationship Coping Resources

Research shows that people who develop and use relationship coping resources manage their stress far more effectively than people who rely only on personal coping resources like diet and exercise.

The four key relationship coping resources are:

• Problem solving: The ability to deal directly with problems and make positive changes to resolve them
• Communication: The ability to honestly share thoughts and feelings with others to promote mutual understanding
• Closeness/Cohesiveness: A comfort level with others and the ability to connect with people
• Flexibility: An openness and ability to respond to change

Improve Performance and Increase Life Satisfaction The Coping & Stress Profile^® helps people in organizations:

• Discover individual stress issues in each life area
• Capitalize on coping strengths to manage stress
• Learn to minimize or eliminate common, daily stressors
• Identify areas for coping skills improvement
• Develop flexibility in responding to change
• Communicate more effectively to improve problem solving
• Build mutually supportive relationships

This workshop enables participants to identify their trust building skills, strengths and areas for improvement. Participants take an assessment consisting of 28 questions based on the four Elements of Trust: Able, Believe, Connected and Dependable.

The goal of this program is to provide participants the opportunity to discover what they do and should do to build trust with others. They will learn a common language that will enable them to access where trust is strong within their professional and personal relationships and where they require change to make them stronger.

In this workshop, participants will:

• Understand the impact of trust erosion
• Identify the elements of trust – Trust Works Model review
• Myself as a Trust Builder assessment
• Identify your strengths and challenges in building trust
• Understand the benefits of trust to an organization

This workshop is centred around the The ThomasKilmann Conflict Mode Instrument (TKI) which is designed to assess an individual’s behaviour in conflict situations where the concerns of two people appear to be incompatible.

In such situations we can describe a person’s behaviour in terms of assertiveness and cooperativeness. The two basic dimensions of behaviour are then used to define five specific methods of dealing with conflicts: Competing, Collaborating, Compromising, Avoiding and Accommodating. All five modes are useful in some situations, as each represents a set of useful social skills.

Each participant will complete an online profile that will indicate their preferred style and how to adapt their style according to the type of conflict situation.

This program will help participants:

• Understand: what is conflict?
• Identify the causes of conflict
• Understand different reactions to conflict
• Learn the Thomas Kilmann Model
• Review their personalized Conflict Mode Instrument Report & preferred style
• Practice using the conflict modes
• Prevent conflict before it escalates