Develop a service culture that delivers an optimal overall experience which sets you apart from the competition.
Build more effective workplace relationships by recognizing differences and creating strategies to overcome communication challenges.
Bring out the best in each employee by learning how to direct, delegate, develop and motivate others.
Learn how personal priorities influence buying and selling behaviours and create sales success strategies
Using the framework of Vision, Alignment, and Execution, Work of Leaders encourages leaders to understand their own leadership behaviours and how they impact their effectiveness.
A powerful multi purpose 360° feedback learning tool designed for both experienced executives and emerging high potential leaders.
Create a more positive organizational culture with this world renowned program to help foster trust, cooperation, understanding and acceptance.
A custom designed program to help leaders increase their productivity and ability to manage people, processes and performance within a complex and changing workplace.
Learn how the HerseyBlanchard “Situational Leadership Model” can help you adapt your leadership style when working with others with a variety of backgrounds, skill and attitude.
Discover The Five Practices of Exemplary Leadership® Model the Way, Inspire a Shared Vision, Challenge the Process, Enabling Others to Act and Encourage the Heart in this powerful, highly interactive 2 day program.
Complete The Thomas Kilmann Conflict Mode Instrument (TKI) and practice the five specific methods of dealing with conflicts: Competing, Collaborating, Compromising, Avoiding and Accommodating.
Designed exclusively for intact teams and work groups, the five behaviors model helps team members work together more honestly, respectfully, efficiently and effectively.
Develop customized strategies for skills improvement in twelve key areas to meet the daily challenge of managing professional and personal responsibilities.
Recognize the impact of trust erosion and discover what you can and should do to build trust with others.
Offering customized programs with practical solutions to overcome the communication barriers and challenges in your workplace.
Discover the five Listening Approaches including the focus, motivation, and behavioural indicators of each and learn to listen better.
Discover how to transform your meetings to include focus, respect, commitment and collaboration..
MyersBriggs Type Indicator® (MBTI®)
The MBTI® instrument is used for understanding individual differences and uncovering new ways to work and interact with others.